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Returns and Refunds

Return policies for items purchased on

If you are not 100% satisfied with the product the you have purchased, you can return your order to our company for a full refund of the purchase price, less shipping charges. Products must be in the condition you received them and in the original box and/or packaging.


All unused products can be returned within 30 days from the date of purchase (date on invoice). Product must be unused and in its new, re-sellable condition. We kindly ask that you send the items back to us in the original packaging.


Once your return is received, we will inspect it within 48 hours of receiving it.  Your refund will be processed, and a credit will be applied through the method of payment you chose at the time of purchase. The refund should reach you within 7 days of after successful inspection of your return. Please keep in mind that some credit card providers take additional time to process your payment.

All orders from a local partner, would have to be returned to the point of purchase.


Business address:

German Goods Store

TRD Trading GmbH

Bramfelder Str. 102A

22305 Hamburg 


Please do not ship returns to this address! 


Our contact information for returns:


use the form below:

Returns and Refunds
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